30-Day Money-Back Guarantee

At JOYNE, we stand behind the quality and effectiveness of our eco-friendly laundry detergent sheets. We’re confident that you’ll love how gentle they are on sensitive skin while still delivering a powerful clean. But if for any reason you’re not completely satisfied, we’ve got you covered.

Our Promise to You:

If you're not 100% happy with your purchase, simply contact us within 30 days of your order, and we’ll refund your money—no questions asked!

How It Works:

1. Contact Us: Reach out to our friendly customer support team at support@joyneclean.com.au or fill out our customer contact form within 30 days of your purchase.
2. Return Process: We’ll guide you through the easy return process and issue your refund as soon as possible.
3. Get Your Money Back: Once the return is processed, you’ll receive your refund in your original payment method. Please note Our 30-Day Money Back Guarantee is only applicable on your first order of a single box and the refund does not the include shipping fee.

Risk-Free Shopping

We want you to feel confident when trying our detergent. With our 30-Day Money-Back Guarantee, there’s absolutely no risk—just clean clothes, healthy skin, and a healthier planet.